• On the Camera Body: Located on the black product sticker on the bottom of the camera baseplate (e.g., a 7-digit number like 4504990).

• On the Lens: Printed on the barcode sticker near the lens mount or etched into the underside of the barrel.

• On the Box Label: Located on the white side label next to the barcode (e.g., S01-4504990-H or P-32874190-G).

• You can enter the serial number with or without dashes or spaces (e.g., both S01-4504990-H and 4504990 work).

• Please use English numerals only (0, 1, 2, 3...) and avoid Arabic numerals (٠, ١, ٢, ٣...).

If your serial number is not found in our system, your item may be gray market stock imported outside of official channels and not covered by the 2-Year Imagitrade Official Jordan Warranty.

• Click the green "Report to Support via WhatsApp" button inside the search tool.

• Send us the pre-filled message with your serial number, and our team will double-check our physical inventory logs for you.

The official Imagitrade warranty covers manufacturing defects, hardware repairs using 100% genuine Sony parts, and certified technician servicing in Jordan for a full 24 months from the date of purchase.

Some retailers in Jordan import stock independently without going through Imagitrade (the official distributor). To guarantee you are buying official stock, always check for the Imagitrade Official Warranty Sticker on the product box before purchasing or buy directly from authorized dealers.

Yes! You can use this verification tool live on your smartphone while inside any store. Simply enter the serial number printed on the box to confirm it has official warranty coverage before paying.